Check-in is at 3:00 PM and check-out is at 10:00 AM. If you require a later check-out, please let us know in advance, and we’ll do our best to accommodate you.

Yes, we provide fast Wi-Fi access during your stay. The network name is HP_Guest, and the password will be sent to you via text message before your trip starts.

Unfortunately, we do not allow pets in the house due to allergy concerns for future guests. However, pets are welcome to stay outside.

No, smoking is not permitted inside the house. We have a smoke detector connected to the fire department for safety.

For emergencies (ambulance, police, fire), please call 000 immediately. Your location is 7 Toscana Way, Hidden Valley. In case of a fire, exit the property quickly, ensure all persons are accounted for, and then dial 000 to report the fire.

If you leave behind any valuable items, we will hold them for you and make every reasonable effort to contact you. If not claimed within two months, the items will be donated to local charities.

Yes, there is parking available, but please ensure you park in the designated areas. Parking beside the water and gas meters is prohibited.

Yes, we provide a variety of amenities for your comfort, including:

• Books and board games for entertainment
• Fire extinguisher and first aid kit for safety
• Outdoor BBQ facilities for your enjoyment

No, parties and events are not allowed at the property to ensure a peaceful environment for all guests and neighbors.

If you have any questions or need assistance during your stay, please feel free to contact us via phone or the messaging service provided in your booking confirmation.

Yes, there are grocery stores and shops in Wallan and Kilmore, where you can find everything you need during your stay.

Yes, all linens, towels, and kitchen utensils are provided for your convenience. If you require additional supplies, please let us know in advance.

Yes, there is a washing machine and dryer located in the laundry room for your use during your stay.

Absolutely! The outdoor BBQ is available for guest use. Please remember to clean it after use to ensure it’s ready for the next guests.

Yes, the house is equipped with ducted heating and air conditioning units. Please follow the instructions provided for optimal use.

Please refer to the booking site for details on our cancellation policy. If you have specific questions, feel free to reach out.

The maximum occupancy for the house is specified in your booking details. Please do not exceed this number without prior approval.

Yes, the house is family-friendly. We have a cot available for infants under three years old, and there are games and toys for kids.

Yes, we kindly ask that you keep noise to a minimum after 10 PM to respect our neighbors.

If you encounter any maintenance issues, please contact us immediately so we can address them promptly.

Please adhere to any fire restrictions in place during your stay, especially if you plan to use outdoor fire pits or BBQs.

Yes, the TVs in the living room and function room are equipped with streaming capabilities. You can connect to your streaming services.

Please empty all trash into the bins located near the driveway before your departure. Garbage pickup is on Fridays, and recycling occurs every two weeks.

The house can accommodate a maximum of 12 guests comfortably - 6 guests plus 6 guest at additional cost, including children and infants. Please adhere to this limit for safety and comfort.

Guest Book and Reviews

We Value Your Feedback

We love to hear what our guests have to say about their stay. We encourage you to sign our guest book and let us know where you are from and what the highlight of your stay was.

Your Thoughts Matter

We also ask that you take a moment to leave us any comments, compliments, or suggestions you may have. Your feedback is invaluable to us.

Our Commitment to You

We strive to offer our guests the most comfortable, clean, relaxing, and well-equipped vacation home possible. We heavily rely on our 5-star ratings and positive reviews to maintain our business. If you have an experience that is less than 5 stars, please contact us directly so we can address your concerns and make adjustments for you and future guests.

Stay Connected

We truly appreciate your honesty and input. We hope you enjoyed your stay at our vacation rental and your visit to this beautiful area. It has been our pleasure to host you, your family, and friends, and we hope that you consider visiting us again.

Leave a Review

You can leave us a review on:

• Google Reviews
• Airbnb
• Facebook Reviews

Share Your Memories

Feel free to share any beautiful pictures you took during your stay at Hidden Paradise in the Valley on Instagram: @hpinau.

Departure Information

Checkout Time

Checkout time is 10:00 AM. Should you require a later checkout, please let us know in advance, and we’ll do our best to accommodate your request. However, if we have guests arriving on the same day, we may not be able to provide a late checkout.

Additionally, if our cleaning team arrives and finds that you have not yet checked out, you will be charged an extra fine. This delay could potentially lead to the cancellation of the same-day reservation for incoming guests, and any resulting charges will be passed on to you.

To ensure everyone remains happy and to avoid unnecessary complications, we kindly ask that you adhere strictly to the checkout time. Thank you for your understanding!

Checkout Process

Before your departure, we kindly ask that you take care of the following tasks to help us prepare for the next guests:

• Wash Used Dishes: Please wash any used dishes and either leave them to dry on the rack or place them in the dishwasher. Ensure the dishwasher is started before you leave to avoid leaving dirty dishes behind.
• Empty Trash: Kindly empty all trash bins in the house and place the trash in the designated garbage cans located at the driveway of the house. This helps us maintain a clean environment for the next guests.
• Sweep and Wipe Floors: Please sweep and wipe any areas of the house that became unclean during your stay.
• Vacuum Carpets: Kindly vacuum carpeted areas that became unclean during your stay.
• Clean the Kitchen: Wipe down any surfaces in the kitchen that become unclean during your stay.
• Reorganize Furniture: Please reposition everything as you received it to maintain the setup for the next guests.
• General Cleaning for Bathrooms and Flush Toilets: Please ensure that the bathrooms and toilets are cleaned and left in an acceptable condition for the next guests.
• Check Doors and Windows: Double-check that all doors and windows are securely closed and locked. This ensures the safety and security of the property.
• Personal Belongings: Make sure to check all rooms and common areas for personal belongings. We recommend checking under beds and in closets to ensure nothing is left behind.
• Return Keys: If you were provided with any keys, please leave them on the kitchen counter or return them as instructed.
• Gates: Ensure that all gates to the backyard and farm areas are securely closed. Our friendly goats roam the property, and we want to keep them safely within the farm boundaries. An open gate could lead to an escape adventure for our goats, so please double-check each gate on your way out.



**Note:** The cleaning fee included in your rent covers the washing of towels and changing bed linens once during your stay. However, we kindly request that you leave our Paradise clean and organized before your departure, just as you received it.

Additional cleaning time required due to improper checkout will result in extra charges being billed to you. We appreciate your cooperation in helping us maintain the beauty and cleanliness of our property!

Important Note on Rubbish Disposal

If the rubbish bin provided at the property is full, we kindly inform you that you will need to take any additional rubbish with you upon checkout. Unfortunately, we do not have extra resources to handle surplus rubbish without incurring additional costs. Should extra rubbish be left behind, we may need to arrange for a special collection service, which would result in additional charges being applied to your account.

We appreciate your understanding and cooperation in helping us maintain a clean and welcoming environment for all our guests. Thank you!

Feedback

We value your feedback! If you have a moment, please consider leaving us a review or providing feedback about your stay. Your insights help us improve and ensure a great experience for future guests.

Safe Travels!

We hope you had a wonderful stay at Hidden Paradise in the Valley. Thank you for choosing us for your getaway, and we wish you safe travels back home!

Fire Extinguisher Information

Location

A fire extinguisher & Fire Blanket is conveniently located in the kitchen island front cabinet also there is a Fire Blanket in the kitchen Fridge Top Cabinet. It is easily accessible in case of an emergency.

Usage Instructions

In the event of a fire, knowing how to use the fire extinguisher correctly can be crucial. Please follow these steps:

• Pull the Pin: Pull the safety pin located on the handle of the extinguisher. This will break the seal and allow you to use the extinguisher.
• Aim Low: Stand a safe distance from the fire and aim the nozzle at the base of the flames, not the flames themselves.
• Squeeze the Handle: Squeeze the handle or lever to release the extinguishing agent. Do this slowly and steadily.
• Sweep Side to Side: Move the extinguisher from side to side while aiming at the fire. Continue this motion until the fire is completely extinguished.

How to Use a Fire Blanket

• Assess the Situation:Only use a fire blanket for small fires, such as kitchen fires or fires involving clothing.Ensure you have a clear escape route in case the fire spreads.
• Deploy the Fire Blanket:Locate the fire blanket and pull it out by gripping the tabs or handles firmly. Hold the blanket tightly in front of you, keeping your hands protected behind the fabric to avoid burns.
• Cover the Fire: Approach the fire cautiously. Gently lay or throw the blanket over the fire, ensuring it completely covers the flames to cut off the oxygen supply.
• Extinguish the Fire:Leave the blanket in place for at least 15 minutes to ensure the fire is fully extinguished. Do not lift the blanket prematurely, as this may reignite the fire.
• For Clothing Fires:Wrap the fire blanket around the person whose clothing is on fire. Instruct them to stop, drop, and roll to help extinguish the flames.
• After the Fire is Out: Do not touch or remove the fire blanket until it is cool to avoid burns.Dispose of the blanket if it has been used, as it is typically designed for single-use.

Important Safety Tips

While the fire extinguisher is a valuable tool, please remember the following safety tips:

• If the fire is too large or spreading quickly, evacuate the property immediately and call 000.
• Ensure that everyone is accounted for and safely outside before attempting to fight a fire.
• Do not attempt to fight a fire if you feel unsafe or uncertain about doing so. Your safety is the priority.
• Regularly check the fire extinguisher to ensure it is fully charged and ready for use. If you notice any issues, please inform us immediately.

Additional Information

The fire extinguisher is a vital part of our safety measures at Hidden Paradise in the Valley. Please take a moment to familiarize yourself with its location and how to use it properly. Your awareness and preparedness can make a significant difference in an emergency situation.

First Aid Kit Information

Location

The First Aid Kit is conveniently located in the kitchen Fridge Cabinet. This location ensures that it is easily accessible in case of any minor injuries or emergencies.

Contents of the First Aid Kit

The First Aid Kit is stocked with essential supplies to handle a variety of common injuries and emergencies. Typical contents include:

• Adhesive bandages (various sizes)
• Gauze pads and adhesive tape
• Antiseptic wipes and ointment
• Burn cream
• Disposable gloves
• Scissors and tweezers
• Pain relievers (e.g., ibuprofen or acetaminophen)
• Instant cold packs
• First aid manual or instructions

Usage Instructions

In case of a minor injury or medical issue, please follow these steps:

• Assess the Situation: Determine the nature and severity of the injury. For serious injuries, please call 000 immediately.
• Gather Supplies: Open the First Aid Kit and select the necessary supplies based on the injury.
• Administer First Aid: Follow the instructions provided in the First Aid manual or use your knowledge to administer basic care.
• Monitor the Situation: Keep an eye on the injured person and seek further medical attention if necessary.

Important Safety Tips

While the First Aid Kit is a valuable resource, please keep these tips in mind:

• Always wash your hands before and after administering first aid to reduce the risk of infection.
• If the injury is severe or does not improve, do not hesitate to seek professional medical help.
• Regularly check the contents of the First Aid Kit to ensure that items are stocked and not expired.

Additional Information

We encourage all guests to familiarize themselves with the First Aid Kit and its contents. Knowing where it is located and how to use it can make a significant difference in an emergency. Your safety and well-being are our top priorities at Hidden Paradise in the Valley.

Emergency Services

For all emergency services (ambulance, police, fire), please immediately call 000. Do not delay if you feel an emergency situation has arisen. Be prepared to provide the following information:

• Location: 7 Toscana Way, Hidden Valley
• Nature of the Emergency: Clearly explain the situation to the operator.
• Number of People Involved: Provide an estimate of how many people are in need of assistance.
• Stay Calm: Follow the operator's instructions and remain on the line until help arrives.

In Case of Fire

If a fire occurs in the property, please follow these steps to ensure everyone's safety:

• Evacuate Immediately: Exit the property as quickly as possible. Do not waste time gathering belongings.
• Alert Others: Ensure that all persons in the house are aware of the fire and evacuate.
• Call for Help: Once you are safely outside, dial 000 to report the fire. Be clear and concise about your location and the situation.
• Stay Outside: Do not attempt to re-enter the building until a Fire Officer states that it is safe to do so. Re-entering prematurely can put you and others at risk.
• Account for Everyone: Once outside, check to ensure that all guests are accounted for. If anyone is missing, inform the emergency services when they arrive.
• Notify Us: Call us as soon as it is safe to do so and report the situation. This will help us take necessary actions and assist the emergency services.

Additional Emergency Contacts

• Non-Emergency Police Line: 131 444
• Local Hospital: (03) 5734 2000
• Poison Control: 13 11 26

Safety Precautions

Please familiarize yourself with the layout of the property, including emergency exits, and ensure that everyone in your group knows how to respond in case of an emergency. Keeping calm and acting quickly can make a significant difference in any emergency situation.

Hidden Paradise In the Valley Rules

• Check-in and Check-out: Check-in time is 3:00 PM, and check-out time is 10:00 AM. Please respect these times to allow our cleaning staff enough time to prepare the house for the next guests.
• Smoking: Smoking is strictly prohibited inside the house. The smoke detectors are connected to the fire department, and triggering them could lead to fines or emergency responses. If you need to smoke, please do so outside and away from the house.
• No Parties or Events: Absolutely no parties, events, or large gatherings are allowed. Violation of this rule may lead to immediate cancellation without a refund and potential additional charges for cleaning or damages.
• Respect for Neighbors: Quiet hours are from 10:00 PM to 7:00 AM. Please be mindful of noise levels and respect the privacy of the neighbors.
• Maximum Occupancy: The maximum number of guests allowed is [the number you listed in your reservation]. Exceeding this limit may result in additional charges or eviction.
• Pets: Absolutely no pets are allowed inside the house. We understand pets are part of the family, but some guests may have allergies or asthma. Pets are welcome to stay outside, but they should not enter the house or garage.
• Cleanliness: Please keep the property clean and tidy during your stay. Dispose of garbage properly and wash any used dishes before check-out.
• Appliances: Do not move furniture or appliances without prior permission. Please do not sit on any furniture with wet clothing or sunscreen.
• Electrical Appliances: Please turn off all lights and air conditioning when leaving the property. Be mindful of electricity usage.
• Lost and Found: Valuable items left behind will be held for you, and every reasonable effort will be made to contact you for their return. Items not claimed after two months will be donated.
• Damage and Repairs: Any damage to the property or its contents must be reported immediately. Guests may be charged for damages that occur during their stay.
• Garbage Disposal: Follow the garbage disposal and recycling guidelines provided. Garbage must be taken out on the designated pick-up days.
• Garden and Outdoor Areas: Please do not damage any plants or outdoor furniture. Keep the garden area tidy.
• Emergency Procedures: Familiarize yourself with emergency exits and procedures in case of fire or other emergencies.
• Sunscreen Courtesy: Sunscreen can bleach and damage surfaces, so please avoid spraying it inside the house or on driveways and walkways. If any spills occur, kindly clean them immediately.
• Furniture: Please do not sit on any indoor or outdoor furniture with wet clothing, sunscreen, or suntan oil. This helps protect the fabric and keep the furniture in good condition.
• Electricity: We aim to be energy-conscious. Please turn off lights and raise the air conditioning temperature when you're leaving for the day. When leaving at the end of your stay, ensure both thermostats are set to OFF.
• Shoes: We follow the house tradition of leaving shoes outside to avoid tracking in dirt and mud. This helps keep the floors clean and ensures a more comfortable stay for everyone.
• Ants and Insects: While we regularly spray the house to prevent ants and other insects, leaving food uncovered can attract them. Please wipe down surfaces after eating, store food properly, and keep counters clean to prevent any unwanted visitors.
• Keep Items from Wandering Away: All the items inside the house are the property of the owner. We kindly ask that all items (utensils, games, books, etc.) remain inside the home at all times.
• Keep Critters Outside: Bugs are a part of nature, but we do our best to keep them outside. Please close doors and screens at dusk and at night to keep the critters from joining you inside the house.
• Sink Disposal: Use the sink disposal regularly, with plenty of water, to avoid clogs. Keep the kitchen clean to prevent any unpleasant smells.
• Garage Door: For security reasons, please keep the garage door closed at all times.
• Fridge: Please empty the fridge and take all of your food with you upon checkout.
• Garbage Disposal & Recycling: Garbage pickup is on Fridays, and recycling is collected every two weeks. If your reservation includes a Friday, please place the bins by the road. We will notify you on Thursday night if it’s your responsibility to take out the bins. Failure to do so may result in an extra charge.
• Parking: Parking is only allowed in designated spots. Do not park on the grass or beside meters as this could cause damage to utilities and result in fines.
• Water Tank: We have a rainwater collection system in the backyard, which we use for irrigation. This water is not safe for drinking, and we ask that guests do not tamper with the water tank. It helps us keep the plants thriving in our garden.
• Security Cameras: We have outdoor security cameras installed at the property for safety. There are Multiple standalone and PTZ cameras located around the house, including two at each corner and one at the entrance. These cameras are only activated when the motion alarm is set. No cameras are inside the house, ensuring your complete privacy.

WiFi & Internet Access

At The Hidden Paradise in the Valley, we understand how important staying connected is, even while you're on holiday. That's why we've provided high-speed, unlimited WiFi access throughout the property, allowing you to enjoy seamless internet service whether you're streaming your favorite shows, browsing social media, or keeping in touch with family and friends.

Unlike many other holiday accommodations, we offer unrestricted WiFi access that covers the entire property, including the living areas, bedrooms, and even parts of the outdoor space. Whether you're working remotely, relaxing with a movie, or just enjoying some quiet online time, our network will support all your needs.

While our internet speed may not match that of urban areas, it's sufficient for basic browsing,chceking emails,or staying in touch with lived ones. However, please note that high-bandwiidth activities like HD streaming may be effected.

All TVs on the property are connected to the WiFi, giving you access to local channels, streaming services, and more. You can log into your own streaming accounts like Netflix, YouTube, or Disney+ directly from the WebOS TVs in the living room and function room downstairs.

Phone Coverage:

Please be aware that mobile phone coverage can vary depending on your provider. Some areas around the property might experience weaker signals, but overall, coverage is reasonable.

WiFi Details:

• Network Name (SSID): HP_Guest
• WiFi Password: For security reasons, we will send you the password before your trip starts. This ensures that only our guests can access the network, providing an extra layer of privacy and safety during your stay.

Please note, our WiFi service is could be not full speed but there are no usage restrictions, so you can use it as much as you'd like. Whether you’re video calling loved ones, streaming in HD, or just catching up on emails, our connection will support it all with ease.

If you experience any issues with the internet connection during your stay, please don't hesitate to reach out to us, and we will resolve the issue as quickly as possible.

We hope that having access to fast and reliable internet helps make your stay more enjoyable and convenient!

Important Note:

Please be aware that we are not responsible for any low-speed internet or service interruptions. While we always strive to ensure our visitors at The Hidden Paradise in the Valley have a pleasant experience, the internet service in our area is still undergoing upgrades and is beyond our control.

Currently, the speed can be quite slow at times, but we believe that having some connectivity, even at a lower speed, is better than no internet access at all. Thank you for your understanding and patience.

CCTV & Security Information

At The Hidden Paradise in the Valley, we prioritize both your safety and privacy. Since our property is located in a rural area and we're not always on-site, we've installed a comprehensive CCTV system to ensure the property is secure when unoccupied.

Key Details about Our CCTV System:

• We have multiple cameras some of them fixwed and some PTZ positioned around the property for optimal coverage:
• Some cameras on corner of the house to monitor all external areas.
• One camera at the main entrance to monitor the front door and access points.
• The cameras for outdoor only and are placed strategically to ensure security without interfering with your stay.
• Activation: These cameras are activated only when the outdoor motion is triggered, and they overrecord continuously. This ensures that your privacy is fully respected during your stay.
• No Indoor Cameras: There are no cameras inside the house. We comply with all regulations and standards for holiday homes, and indoor privacy is a priority.
• Privacy and Security: Any footage recorded is securely stored and will not be disclosed to any third party unless required by law enforcement in case of a security breach. Only the police would have access to the footage in the event of a crime.

Our CCTV system is in place to protect the property and ensure the safety of our guests. The cameras are positioned in such a way that they cover entry points and outdoor areas without intruding on your personal space. The footage is accessed only for legitimate security concerns, and we are committed to maintaining your privacy at all times.

If you have any questions or concerns about our security measures, please feel free to contact us. We are here to ensure your stay at The Hidden Paradise in the Valley is both safe and enjoyable, while respecting your privacy fully.

Farm & Animal

At The Hidden Paradise in the Valley, we offer a tranquil environment with lush greenery and the charm of both domesticated and wild animals. Here’s a little more about our resident animals:

• Goats: Our goats have currently been rehomed due to some issues with our fences. Once the fencing is repaired and we can ensure they’ll safely stay within the farm, we plan to welcome them back. Normally, we have six lovable goats—five females and one distinct male with a beard, easily recognizable. They add charm to our farm and help naturally mow the grass. Visitors are always welcome to feed them under supervision, as our goats are gentle, curious, and full of personality!
• Parrots and Native Birds: Our property is a true haven for bird lovers! Guests often spot and photograph colourful parrots and native birds right from the balcony or in the backyard trees. You may encounter Blue-winged Kookaburras, Red-winged Parrots, Crimson Rosellas, and Pale-headed Rosellas. As the sun sets, you’ll likely hear or see the majestic Sulphur-crested Cockatoos flying gracefully across the sky. Don’t forget your camera—these beautiful birds love to show off for our guests!
• Wombat: Hidden beneath the ground in the left corner of our farm lives a wild wombat, a nocturnal, sleepy creature much like a koala. Wombats are shy and will likely scurry away if approached. The Hidden Valley area is known for its wombat population, so keep an eye out at night when they’re most active, especially when driving.
• Wild Rabbits: Like much of Australia, our property has some resident wild rabbits, which you might spot hopping around at sunset, especially near their burrows in the right middle corner of the farm. They are harmless and swift, often darting away at the first sign of humans.
• Kangaroos: Hidden Valley is home to many kangaroos, and they often roam the nearby resort and occasionally visit us. They may hop over or dig under the fence to explore our farm. If you're driving at dusk or nighttime, please watch out for these curious visitors, as they can appear suddenly.
• Blue-tongue Lizards: These friendly reptiles are common across the Hidden Valley region and you may spot them around the garden or near sunny areas of the farm. Don’t worry — Blue-tongue lizards are completely harmless, slow-moving, and often hide when they hear footsteps. They help control insects and are part of the natural wildlife of the area.

Important Note: Please remember to close all gates securely to prevent our goats from wandering off. Enjoy the natural beauty and wildlife around you, and take in the peace and fresh air at The Hidden Paradise in the Valley!

If you have any questions or concerns about our animals, please feel free to contact us. We are here to ensure your stay at The Hidden Paradise in the Valley is both safe and enjoyable.

Electrical Switch Board & Safety

At The Hidden Paradise in the Valley, we take the safety of our guests seriously, especially when it comes to electrical safety. The main electrical switch board is located on the side of the house, near the water tank, and has been locked to prevent any unauthorized access. This is in line with Australian electrical safety standards to ensure the safety of everyone on the property.

Why is the Switch Board Locked?

• To comply with Australian electrical safety regulations, only certified electricians are allowed to open and access electrical switch boards.
• Opening the switch board without proper knowledge can expose you to high-voltage components, leading to the risk of electrical shock or injury.
• The lock ensures that untrained individuals cannot tamper with the system, reducing the chance of accidental damage or serious injury.

What To Do If You Experience Electrical Issues:

• If you encounter any electrical problems such as short circuits, RCD (Residual Current Device) or circuit breaker trips due to overload, do not attempt to fix the issue yourself.
• Contact us immediately and we will arrange for a licensed electrician to address the issue. Please note, if the issue is determined to be caused by misuse or overloading from your side, additional charges may apply for repairs.
• Our electrician will ensure the issue is resolved in compliance with Australian standards, which prioritize both safety and proper functioning of electrical systems.

Understanding Australian Electrical Safety Standards

• In Australia, only individuals with an A-Grade Electrical License are allowed to perform electrical work, including opening switch boards.
• The safety regulations, governed by the Australian Standards (AS/NZS 3000), ensure that all electrical installations and systems are safe for use and protect against potential hazards.
• By following these regulations, we aim to keep our guests safe and maintain the integrity of the electrical system on our property.

Important: Please do not attempt to open or tamper with the electrical switch board under any circumstances. Always report electrical issues to us, and we will ensure they are handled by a certified professional.

Your safety is our priority, and we thank you for understanding the importance of these precautions.

Water Meters: Important Information

The water meter at The Hidden Paradise in the Valley is located right in front of the main door, while the gas meter is situated beside it. These meters are critical to the operation of the house, supplying water , so it’s essential not to tamper with or attempt to shut off any valves. Doing so could lead to disruptions in services, potentially affecting your stay.

Parking Warning: We must also remind you that parking in the area near the water and gas meters is strictly prohibited. Parking beside these meters, or blocking them in any way, can result in significant damage to the meters. In the unfortunate event of damage, it could result in the need for intervention by emergency services like the fire brigade or the water company. Such issues could incur hefty fines, which would be transferred directly to you, the guest. We want to avoid any inconvenience or potential fines, so please ensure you park only in the designated spots for a smooth and enjoyable stay.

Our priority is for you to have a relaxing and joyful experience during your time with us. By following these simple guidelines, you help us keep everything running smoothly so that your stay remains worry-free.

We love making our guests feel at home and strive to ensure your visit is memorable for all the right reasons. Please help us by respecting these important rules, and most importantly, have an amazing time enjoying the beautiful surroundings!

Gas Meter: Important Information

The gas meter at The Hidden Paradise in the Valley is located beside the water meter, right in front of the main door. This meter plays a crucial role in supplying gas to the property for heating, hot water, and other essential services. Please avoid tampering with or attempting to shut off the gas meter valve, as this could disrupt your stay and cause serious service interruptions.

Parking Restrictions: It’s equally important to remember that parking near the gas meter is strictly prohibited. Blocking or damaging the gas meter by parking in its vicinity can create safety hazards and potentially lead to costly repairs. If the gas meter is damaged, it may require intervention from emergency services and the gas company, and any associated fines or charges will be the responsibility of the guest.

We encourage all guests to be mindful of these rules to ensure a safe, smooth, and enjoyable experience while staying at our property.

Water Tank: Rainwater Collection System

At The Hidden Paradise in the Valley, we have a rainwater collection tank located in the backyard, near the small shed. This eco-friendly system captures and stores rainwater, which we use to water our plants and support the overall sustainability of the property. Please note that this water is not safe for drinking or any other consumption purposes.

The water tank is an essential part of our effort to reduce water waste and preserve our beautiful natural surroundings. We kindly ask that guests refrain from tampering with the tank or its connected systems, as doing so could interfere with our ability to maintain the landscaping and plants around the property.

Safety and Security at The Hidden Paradise in the Valley

Your safety and peace of mind are our priority at The Hidden Paradise in the Valley. We have multiple sensor systems installed throughout the property to protect you, your family, and the house itself:

Each bathroom is equipped with water leak sensors to detect any unexpected leaks. If a leak is detected, the sensor will sound an alarm to alert both you and us, allowing us to respond quickly and prevent potential damage.

Fire and smoke detectors are installed throughout the property to monitor for any signs of fire or smoke. If an alarm sounds, please immediately notify us, evacuate the house, and await further instructions. To avoid triggering false alarms, smoking is strictly prohibited inside the house.

Motion sensors are part of our security alarm system, which is typically deactivated during your stay. However, if the alarm is mistakenly triggered, please contact us immediately so we can provide the code to disable it.

Thermostat sensors continuously monitor the temperature and humidity levels inside the house to help keep everything under control and maintain your comfort. You’ll find two of these sensors installed: one upstairs beside the ducted heating controller, and another downstairs in the same area near the controller.

Additional temperature sensors are installed in key areas to maintain a stable indoor environment and help protect the property from extreme heat or cold. These sensors work automatically and require no action from guests.

For your safety and security, all lockable doors are fitted with contact sensors that alert us if any restricted or secured areas are accessed. Please do not attempt to open or enter any locked or restricted areas during your stay. These measures are in place to ensure your safety and protect essential equipment and private storage zones.

The property is equipped with a doorbell system that includes two receivers: one located upstairs beside the ducted heating controller, and another downstairs beside the garage wall switch. There are also two doorbell buttons — one attached to the main wall near the entrance and another on the outside fence beside the small main gate — so you can hear the bell clearly from anywhere in the house.

Thank you for helping us maintain a safe and secure environment for all guests. We hope you enjoy a comfortable and worry-free stay!

Other Useful Information

Garbage Disposal & Recycling

At The Hidden Paradise in the Valley, we strive to maintain a clean and environmentally friendly space. Garbage Bins are conveniently located near the driveway, to the right of where you parked. Our garbage pickup service occurs every Friday, ensuring that waste is regularly cleared from the property.

Recycling is collected every two weeks. To ensure you’re participating in our community’s recycling efforts, you can observe your neighbors—if their recycling bins are out, it’s time to bring yours out too! We encourage you to separate recyclables from regular waste to minimize our impact on the environment.

It is essential that you place the garbage bins by the road on your reservation day. If your stay does not coincide with a garbage pickup day, please note that we will not have a way to dispose of your garbage, which may incur additional charges for disposal. To avoid any surprises, we will notify you on Thursday night with detailed instructions about the garbage and recycling schedule for the upcoming week.

Waste Collection Schedule:

• Food and garden organics (green lid) — Weekly
• Mixed recycling (yellow lid) — Fortnightly

New Kerbside Service (Starting March 2025)

From March 2025, Mitchell Shire Council is implementing its new kerbside service called “Do The Right Bin”. As part of this new service, all residential households in Mitchell currently receiving a kerbside service will be moved to the 4-bin system:

• General rubbish (red lid) — Fortnightly
• Glass recycling (purple lid) — Monthly

For more information, visit: Mitchell Shire Council - Kerbside Transition

For more information, visit: Bin Collection Calendar

Garden Hose

For your convenience, there is a garden hose located on the right side of the house garage door, at the end of driveway. We kindly ask that you rinse off your feet and any items that may be muddy before bringing them into the house. This practice not only helps to maintain the cleanliness of our interior but also keeps the outdoor area looking pristine.

Using the garden hose is simple: just turn on the spigot located nearby and adjust the nozzle as needed. It’s perfect for rinsing off any outdoor gear after a day of exploring the stunning surroundings or cleaning off your shoes after a walk around the property. We appreciate your cooperation in keeping our space tidy and welcoming for all guests.

Enjoying Your Time Outside

Our farm spans an expansive 1.01 hectares, filled with natural beauty and vibrant colors. Whether you prefer to relax outdoors or explore the wonders of Hidden Valley, there’s plenty to enjoy.

Within walking distance, you can reach the Hidden Valley Resort | Championship Golf Course & Country Club, a beautifully maintained area perfect for enjoying a morning coffee or a leisurely breakfast. While the swimming pool is exclusive to members, you can consider creating a membership to gain access to not only the pool and gym but also the golf course and tennis courts. For more information, visit their website: Hidden Valley Resort | Championship Golf Course & Country Club.

Hidden Valley also offers numerous spots where you can observe kangaroos in their natural habitat. Please remember that we have wonderful neighbors, and we value their peace and privacy. We kindly ask you to respect private areas and not access any neighborhood properties. You may notice some neighbors have horses, adding to the rural charm of the area.

The nearest town is Wallan, where you can find local shops, cafes, and essential services. Further afield is Kilmore, which features a community swimming pool, a variety of restaurants, and lively bars for a more bustling atmosphere. Both towns provide a great opportunity to experience local culture and amenities.

Exploring Wallan and Kilmore

Wallan is a charming town located just a short drive from Hidden Valley. Known for its friendly community and beautiful parks, Wallan offers a range of amenities to make your stay comfortable. You can explore local shops, cafes, and eateries that serve delicious meals and great coffee. If you’re looking for fresh produce, be sure to visit the local markets that showcase regional goods.

For outdoor enthusiasts, Wallan has several parks and recreational areas where you can enjoy picnics, walking trails, and playgrounds for children. The town is also known for its vibrant community events, which often take place throughout the year. Check the local calendar for upcoming festivals, farmers’ markets, and cultural celebrations that you can enjoy during your visit.

Kilmore is another delightful town that’s a bit further along, offering a rich historical backdrop and a variety of attractions. The town boasts stunning heritage architecture and a warm, welcoming atmosphere. You can spend time wandering through Kilmore’s main street, where you’ll find a selection of boutique shops, cafes, and restaurants.

Kilmore is also home to a public swimming pool, perfect for a refreshing swim on warm days, and various parks that provide spaces for relaxation and outdoor activities. For those interested in dining, Kilmore offers a diverse range of options, from casual cafes to more formal dining experiences, allowing you to savor local cuisine.

Both Wallan and Kilmore are excellent places to experience local culture, meet friendly faces, and create lasting memories. Whether you're looking to shop, dine, or simply enjoy the beautiful surroundings, these towns provide plenty of opportunities to enhance your stay at The Hidden Paradise in the Valley.

Enjoying Your Time Inside

We understand that Melbourne and Hidden Valley weather can be a bit unpredictable. Whether you're looking for an escape from the rain, or a cozy break from the winter chill, we have plenty of entertainment options to make your time indoors just as enjoyable.

• WebOS TV: You'll find one in the main living room upstairs and another in the downstairs function room. These TVs offer local channels, and you're welcome to log into your favorite streaming services like Netflix or YouTube for even more content.
• Books, Games & More: In the cabinet adjacent to the living room, we have thoughtfully stocked a variety of entertainment options, including:
  • A selection of books for all ages, ranging from light novels to travel guides.
  • Board games: Challenge your friends or family to a game of Monopoly, Scrabble, or another classic favorite.
  • Card games: Perfect for some quick, easy fun.
  • Lego sets: A creative way to keep younger guests entertained, or even adults who love a bit of nostalgic building fun.

Our goal is to ensure you and your loved ones can relax and enjoy your time indoors, whether you're watching a movie, reading a book, or spending quality time with some games.

Operating A/C & Heat

Welcome to the climate control section of your stay! Our house is equipped with a modern gas ducted heating system, ensuring a cozy atmosphere during the colder months. This system is designed for efficiency and comfort, and it is controlled through a main thermostat located upstairs, right next to the fridge. Below, you'll find all the information you need to operate both the heating and air conditioning units effectively.

Air Conditioning

During the warmer months, you can make use of the air conditioning unit situated in the main lounge room upstairs. While we typically enjoy the natural breeze that comes through the open windows, the A/C provides an excellent alternative if you prefer a cooler environment indoors. Please remember to keep the fly screens in place while the windows are open to prevent insects from entering the house.

Upstairs Unit

The thermostat for the downstairs ducted heating system is conveniently located on the wall in the kitchen, directly across from the fridge. Here’s how to operate it:

1. Turning the System On/Off: To activate or deactivate the heating system, simply press the button on the thermostat.
2. Adjusting the Temperature: Use the symbols located above the temperature display to increase or decrease the temperature. This feature allows you to set the room to your preferred level of comfort.
3. Setting Your Desired Temperature: After turning the system on, you can drag up or down on the right side of the screen to adjust the temperature to your liking. For maximum comfort, find the setting that feels best for you.
4. Using the Remote Control: For added convenience, a remote control is provided to manage the air conditioning unit from anywhere in the room. This allows you to make adjustments without needing to get up from your comfortable spot!

Downstairs Unit

The thermostat for the downstairs ducted heating system is also same one located conveniently upstairs. This unit effectively controls the ducting that serves the lounge room, ensuring that you have a consistent temperature throughout:

1. Turning the Unit On/Off: Just like the downstairs unit, you can easily turn the upstairs air conditioning on or off using the button on the thermostat.
2. Temperature Adjustment: Adjusting the temperature works the same way as the downstairs unit, giving you complete control over your environment.

Pedestal Fans

Each bedroom and the function room are equipped with a 50cm pedestal fan. You can find them stored in each room's BIR - Built-In Robe for your convenience.

Heater Fans

Each bedroom is equipped with a small heater fan, with an additional unit in the main lounge and another downstairs. These heater fans can be used for both cooling and heating, featuring two levels of heating for your comfort.

Important Notes

To maximize the efficiency of both heating and air conditioning:

• Keep Doors and Windows Closed: For optimal performance, ensure that all doors and windows are closed while the heating or air conditioning is in use. This helps maintain a consistent temperature and reduces energy consumption.
• Opening Doors/Windows: If you wish to enjoy some fresh air, please remember to turn off the heating or cooling unit first. This prevents the systems from working harder than necessary and helps avoid any potential damage.

We aim to provide you with a comfortable living environment during your stay, and we encourage you to explore the options available to control the temperature in your space. If you have any questions or require assistance with the systems, please do not hesitate to reach out to us. Enjoy your stay and stay comfortable!

Laundry Appliances

The laundry area is conveniently located upstairs, in the last room opposite the direction of the staircase. We’ve provided both a washing machine and a dryer for your convenience. Feel free to use these appliances to keep your clothes fresh during your stay at The Hidden Paradise in the Valley. Below are the instructions to help you operate them easily.

Washing Machine

The washing machine is fully automated and user-friendly. To get the best results, follow these steps:

1. Choose the Program: The washing machine is equipped with pre-programmed modes for various types of laundry. These modes include settings for delicate fabrics, heavy loads, quick washes, and more. Use the control panel to select the most suitable mode for your laundry load. The display will guide you through your options.
2. Add Detergent: We’ve provided detergent for your use (either liquid or powder), which you’ll find in the cabinet next to the washing machine. Add an appropriate amount of detergent into the designated compartment inside the machine. Please ensure you use the correct type of detergent (liquid or powder) depending on the wash program selected.
3. Start the Machine: Once the detergent is added and you’ve selected the correct program, simply press the start button. The machine will automatically handle the rest, from washing to rinsing. You don’t need to monitor it — it will notify you when the cycle is complete.
4. Important Tip: For larger loads, avoid overfilling the machine, as this can impact its efficiency. Ensure there’s enough space for the water to circulate through the clothes for a thorough clean.
5. Important Tip: Occasionally, the main valve for the washing machine, located under the laundry sink, may be closed. If you experience any issues with water flow, please ensure the valve is fully open.

Dryer

Once your clothes are washed, you can use the dryer to quickly dry them. Here’s how to operate it:

1. Load the Dryer: Transfer your washed clothes into the dryer. Be sure to shake out any heavy garments or towels before placing them inside for even drying.
2. Select the Drying Mode: Like the washing machine, the dryer also features several pre-set drying modes. You can choose from modes like low heat for delicate items or high heat for towels and heavier fabrics. Select the mode that best fits your load using the control panel.
3. Start the Dryer: Once the clothes are loaded and the appropriate setting is chosen, press the start button, and the dryer will begin its cycle. The dryer is also automated and will stop once your clothes are dry.
4. Empty the Lint Trap: For safety and efficiency, we recommend emptying the lint trap after each use. The lint trap is located inside the door or near the bottom of the dryer. Removing lint ensures proper airflow and helps the dryer operate more efficiently.
5. Important Tip: While the dryer is convenient, we encourage you to check your clothing labels for heat sensitivity. Some delicate fabrics may benefit from air-drying to preserve their condition.

For both the washing machine and the dryer, please ensure that the laundry area is kept clean and tidy after use. Our cleaning team will handle the deep cleaning, but leaving the appliances in a neat condition will help us maintain the home for future guests. Please note that excessive cleaning or misuse of the appliances may incur an extra cleaning charge.

If you encounter any issues with the laundry appliances, please feel free to reach out to us for assistance. We hope these amenities make your stay even more convenient and enjoyable!

Floor Plan Overview for The Hidden Paradise in the Valley

Welcome to your dream countryside retreat at The Hidden Paradise in the Valley! This expansive property is spread over 1.01 hectares of scenic land, offering plenty of room for you to explore, relax, and enjoy the serenity of rural living. The home itself is thoughtfully designed across two levels: the First Floor and the Basement, combining comfort, luxury, and practicality.

First Floor:

Upon entering the house, you are greeted with an inviting, open-concept design that blends both functionality and elegance. The first floor offers the perfect setting for family living or entertaining guests.

• Master Bedroom: Equipped with a comfortable king-sized bed and a cot for children under 3 years old. This generously-sized master bedroom serves as a tranquil retreat, perfect for unwinding after a long day.
• Two Additional Bedrooms: Each bedroom is equipped with a queen-sized bed, making them ideal for family members or friends.
• Fourth Bedroom: This room is equipped with two bunk beds (single size), which are perfect for accommodating up to 4 children comfortably.

The heart of the home lies in its open-plan living space, where the kitchen, dining, and living areas flow seamlessly into one another:

• Kitchen: A modern, fully-equipped kitchen perfect for preparing meals with a view of the countryside.
• Dining Area: A spacious dining area with a large table, ideal for family meals or gatherings.
• Living/TV Lounge: A cozy area with comfortable seating and a TV, perfect for relaxation or movie nights.

The first floor also includes:

• A laundry room with a washing machine and dryer, stocked with essentials.
• A main bathroom and a separate toilet, adding convenience for larger groups.

One of the standout features of the first floor is the expansive rear balcony:

• This outdoor space offers breathtaking 180-degree views of the rolling countryside. It's the perfect spot for enjoying your morning coffee or watching the sunset.

From the balcony, you can access the basement via the staircase, which leads to additional amenities and the backyard.

Basement Level:

The basement adds another dimension of functionality, offering:

• Garage: Ample parking space for your vehicles, with easy access from the driveway.
• Storage Room: This space remains locked for private use, where we store our personal items.
• Function Room: A multi-purpose room perfect for events or gatherings, opening directly to the backyard.
• Toilet: For added convenience when enjoying the outdoor spaces or function room.

Backyard and Outdoor Area:

The backyard is designed for entertainment and relaxation, featuring:

• A BBQ area complete with a pizza oven, perfect for outdoor cooking while enjoying the views.
• A firepit area where you can gather with family and friends under the stars.
• Important Note: Before starting any fire, it is crucial to check the fire ban status in Victoria. Igniting a fire without verifying can result in fines starting from $1,600 per fire truck dispatched. In some cases, permits may also be required.
• The Fire Danger Period is declared by the CFA (Country Fire Authority) during high bushfire risk conditions, typically from November to April, but this may vary by region. Additionally, local councils may enforce their own restrictions on fire use. Always ensure you comply with the regulations to stay safe and avoid penalties.

The entire backyard is a private sanctuary, offering open spaces for leisurely walks, stargazing, or simply soaking in the fresh air. The property’s extensive land provides plenty of opportunities to explore and unwind in the beauty of nature.

Whether you're cooking a meal on the BBQ, gathering around the firepit, or sitting on the balcony with a glass of wine, The Hidden Paradise in the Valley offers the ultimate countryside escape. It’s a place where luxury meets nature, and where you can truly relax and enjoy your stay.

Kitchen

Welcome to the kitchen! This space is fully equipped to cater to your culinary needs. In the kitchen, you’ll find the following appliances:

• Fridge: A spacious fridge to store your groceries and drinks.
• Gas Cooktop: Perfect for cooking meals to your liking.
• Microwave: For quick heating and defrosting.
• Toaster: Ideal for breakfast and snacks.
• Coffee Pot: Start your day with a fresh brew.
• Dishwasher: For hassle-free cleanup after meals.
• Electric Kettle: Quickly boil water for tea or instant meals.
• Oven: Great for baking and roasting your favorite dishes.
• Utensils: A variety of forks, spoons, plates, pots, trays, and knives.
• Kitchen Tools: Most essential kitchen tools you may need.

Operating The Gas Cooktop

To operate the gas burners, follow these steps:

1. Push in and turn the knob to the Lighting label.
2. You’ll hear a clicking sound as the gas ignites. Continue to hold the knob in this position.
3. Once you see the flame, turn the dial to your desired heating level (from high to low).

Be sure to monitor the cooking process and adjust the heat as needed for optimal results.

Bifold Windows & Flyscreens

For bifold windows, we have installed retractable flyscreens. Please be careful when opening and closing them to avoid damage.

The retractable flyscreen opens from the sides toward the middle, where a lock is located for both the right and left sides. Follow these steps to operate it safely:

• First, open the bifold windows completely.
• Use both hands (one at the top and one at the bottom) to carefully pull the right retractable flyscreen toward the middle and lock it.
• Repeat the same process for the left retractable flyscreen.

• Use both hands to gently push the handle forward slightly.
• The lock will automatically release, and the screen will retract on its own.

These flyscreens help keep bugs outside and prevent insects from entering the house, ensuring a comfortable environment inside.

Cleaning and Maintenance

We kindly ask you to clean up after using the kitchen. Here are some guidelines:

• After cooking, place your dirty dishes in the dishwasher. You can set it to run once it’s full.
• Wipe down the countertops and stove after use to keep the kitchen tidy.
• Dispose of any food waste in the designated bin.

Please note that if the kitchen is left unclean, we may have to charge an extra cleaning fee. We strive to maintain a welcoming environment for all guests, and your cooperation is appreciated.

Housekeeping Expectations

The cleaning fee included in your rent covers:

• Washing towels.
• Changing bed linens once during your stay.

We kindly request that you leave the kitchen clean and organized before your departure. Thank you for your understanding and for helping us maintain a pleasant space for everyone!

Contact Information

Should you have any questions or issues upon arriving at The Hidden Paradise in the Valley, please don’t hesitate to reach out. We are here to assist you and ensure your stay is as enjoyable as possible.

You can reach us at:

• Amber: +61 432 922 428

For urgent matters during working hours, feel free to call us directly at the number above. If it's outside of working hours, please send us a text message, and we will respond as soon as we can.

You can also reach us via email for any suggestions or inquiries at:

• Email: info@hpin.com.au

We love connecting with our guests! Feel free to share your pictures from your stay with us on social media. You can tag us using the handles below:

• Facebook: @hpinau
• Instagram: @hpinau
• Twitter: @hpinau
• Youtube: @hpinau

We look forward to hearing from you and hope you have a fantastic stay at The Hidden Paradise in the Valley!

Planning Your Arrival

Check-in time begins at 3:00 PM unless other arrangements are made ahead of time. You will not be allowed to enter the house before the check-in time, as the key will work exactly at that time. Sometimes, cleaning staff will be working in the house before check-in, so arriving early may disturb them and prevent them from finishing on time.

Prior to your arrival date, we will send you an access code to the door. Your access code will begin to work at the date/time of check-in and will stop working upon checkout. Please use the main door, not the garage door. The main door has a smart lock that accepts the access code. Follow these steps to access the property:

1. Slide your hand across the screen to activate the keypad.
2. Enter your 6 to 8 digit Access Code followed by the # button.
3. Press * at any time to reset if you entered the wrong digit.
4. If the Access Code entered is correct, the door will unlock.

Please ensure that the smart door is closed while you are outside. Do not forget to close it if no one is in the house. If you have any issues with access, please call us immediately if it's during working hours; otherwise, text us, and we will respond ASAP. All other doors should be opened from the inside.

Parking Information

We have three dedicated parking spots for you during your stay. These spots are located directly in front of the house, beside the mailbox, and there is a driveway leading to the garage. Please do not park on the street or on the grass. The Mitchell Shire Council is very strict with car parking, and parking over grass can result in fines, so we advise you to avoid this to keep away from any fines.

Once parked, you’ll enter through the front door.

Don’t Forget To Bring

Your packing list will depend on the time of year and your interests. Many guests stay with us to explore the beautiful outdoor areas nearby. If that’s your plan, here are some essentials you won’t want to forget:

• Sunscreen: Protect your skin during outdoor activities, especially during the warmer months.
• Umbrellas: Handy for both sun protection and unexpected rain showers.
• Gumboots: A good idea if you're planning on outdoor adventures, especially during rainy seasons or if you’ll be exploring muddy trails.
• Hat & Sunglasses: Perfect for sunny days to keep you comfortable during walks and hikes.
• Bug Repellent: To keep those pesky insects away while you enjoy nature.
• Reusable Water Bottle: Stay hydrated during your outdoor activities.

We do provide towels for your use, so no need to bring those along. Additionally, you’ll find basic toiletries, but if you have any personal preferences, feel free to bring your own.

If You’re Exploring the Local Attractions:

If you’re planning to visit the many local attractions or enjoy our great local cuisine, here are a few more items to consider:

• Comfortable Walking Shoes: Since many top restaurants and attractions may require a short walk from parking areas, we recommend bringing comfortable footwear.
• Dress for Dining: Some restaurants may have a dress code, so consider packing a few outfits suitable for a nice meal out.
• Camera: Capture memories of the beautiful countryside and nearby attractions!

Weather in Melbourne

As you know, Melbourne’s weather can be a little unpredictable, so it’s important to pack accordingly:

• Rain Jacket or Waterproof Coat: Melbourne is known for having four seasons in one day, so it’s always a good idea to be prepared for rain.
• Layered Clothing: Even in summer, nights can get cool, so pack layers you can add or remove as needed.
• Winter & Summer Clothing: To be on the safe side, pack a mix of both winter and summer attire. You’ll want warm clothing for the cooler nights and light, breathable clothes for the warmer days.
• Warm Pajamas: Nights can get chilly, especially during the winter months.

We want you to feel at home and prepared for any adventure you choose to embark on. Whether you’re exploring the local outdoor areas, indulging in delicious local cuisine, or simply relaxing at our retreat, these packing tips will help you make the most of your stay.

So, take a little time to pack smartly and get ready to relax and enjoy your time at The Hidden Paradise in the Valley!

Driving Directions

The Hidden Paradise in the Valley is located at 7 Toscana Way, Hidden Valley VIC 3756, approximately a 1-hour drive from Melbourne and 30 min from Melbourne airport. The nearest major highway is the Hume Highway (M31), making the property easily accessible.

To reach Hidden Valley, take the Wallan exit from the Hume Highway. Once you exit, follow the signs to Hidden Valley, and you’ll either enter via Hidden Valley Blvd or Valley Dr. Please note that most streets within Hidden Valley have a speed limit of 50 km/h, so take care to drive slowly and carefully.

For your convenience, here’s a link to the location on Google Maps.

Important Safety Notice

Hidden Valley is a natural countryside setting, and it's common to encounter wildlife, especially kangaroos, during the evenings and at night. Please drive with caution, particularly after dark, as kangaroos and other animals may unexpectedly cross the road.

While there are no school zones in the area, it's still important to drive carefully at all times, respecting the local speed limits and being mindful of wildlife and pedestrians.

We want you to have a safe and enjoyable journey to The Hidden Paradise in the Valley!

Welcome to The Hidden Paradise in the Valley!

We are thrilled to welcome you to our serene countryside retreat. Whether you're here to relax, explore nature, or spend quality time with loved ones, we hope you find this space to be a perfect escape from the hustle and bustle of everyday life.

This guide has been thoughtfully prepared to ensure your stay is as comfortable and enjoyable as possible. It contains everything you need to know about the house, its amenities, and the surrounding area.

This is your time, and your time is precious. That’s why we’ve created this guidebook. You’ll find everything you need to know about staying with us, from check-in time to the WiFi code, bike rentals to the best local restaurants. It’s all here.

How To Use This Guide

Before your arrival and during your stay, you can reference this guide to find most common questions about the house and plan your vacation.  In the end, we hope this guide will make your stay more enjoyable,  make you feel at home, and allow you to spend more time DOING and less time PLANNING.

This guide is organized into several sections for your convenience:

1. Preparing for Your Trip: Everything you need to know before you arrive, from packing tips to directions and check-in times.
2. Arrival Information: Clear instructions on how to access the property, including parking and key access details.
3. About the Accommodation: A breakdown of the features and amenities of the house, including how to make the most of your stay in the bedrooms, kitchen, and common areas.
4. WiFi & Internet Information: Easy steps to get connected to the internet, along with troubleshooting advice if needed.
5. Safety Information: Important safety features of the home, including the location of emergency equipment and emergency contact numbers.
6. House Rules: Guidelines to ensure the comfort of all guests, from quiet hours to smoking policies and more.
7. Check-out Instructions: A step-by-step guide for checking out smoothly, including tips on tidying up and key return procedures.
8. Local Area Guide: Recommendations for places to visit, dine, and explore in the Hidden Valley area. Whether you're looking for nature walks or local eateries, you'll find plenty to enjoy.

Our Commitment to You

We want to make sure that your stay is everything you hoped for. If you have any questions or need assistance at any time, don’t hesitate to reach out to us. We’re here to help make your stay as comfortable as possible.

Thank you for choosing The Hidden Paradise in the Valley. We hope you have a wonderful stay, and we look forward to hosting you!

Warm regards,

The Hidden Paradise in the Valley!

Director